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Visual Learning, Part Seven: ROI

When investing time and money in the development of visual business solutions, returns are achieved in three primary categories: cultural, operational and financial. Cultural benefits include increased commitment and accountability. Operational benefits include increased productivity, reduced cycle time, increased efficiency, reduced waste, and improved quality. Financial benefits include reduced operating costs, reduction in FTEs, increased profit margins and improved use of assets.

A comprehensive research project focusing on the ROI achieved by U.S. industry through software process improvement was conducted in the mid-1990s among 35 companies. The industry summary reported the following ROI data: 10-100% increase in productivity, 10-80% reduction in defects, 50% decrease in the cost of retesting, and an increase of 51-94% in on-time deliverables.

In addition they found cultural benefits from the process improvement efforts, including a significant improvement in the morale and confidence of software developers, and a decrease in overtime and turnover. Also, developers received increased respect from organizations external to the software organization.

What has been your experience with visual solutions? Have they worked? Was the ROI positive?

  • About The Author

    Aaron Howard

    Aaron is a leader, technologist, musician and horse person with 25 years experience in starting, growing and monetizing successful businesses. While it would not be unusual to find Aaron in the middle of Montana every October with his wife Marianne riding horses every day and enjoying the "truly big sky", it is always a possibility that he is online. Aaron’s passion for new technologies such as social media is contagious and its been said that after a day with Aaron you will find yourself tweeting, posting, blogging, searching and roaming the web for an opportunity to be part of his vision. His most recent passion focuses on driving growth through the winning combination of leadership and emerging technologies. Learn more about Aaron and growth here at Full
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