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The Weakest Link Theory


One of the great failings of many process improvement approaches has been management’s failure to understand the Theory of Constraints. If process mapping one of an organization’s processes is a good thing, isn’t process mapping 200 of its processes a great thing?

The answer is a big fat NO. Let’s use our heads by understanding how wrong this thinking is. For process improvement to make sense, efforts best focus on constraints and they must yield immediate results that pay for themselves–many times over.

This is such a simple concept and EVERY employee needs to understand it: focus improvement efforts on your top constraints—your weakest link. The reason is simple: Fixing the weakest link eliminates the problems that suck resources into the black hole of no return.  Focusing successively on the weakest link is the fastest way to accelerate performance—assuming of course you fix it right.

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  • About The Author

    John Bernard

    Website: http://www.massingenuity.com
    John Bernard ‘s work in redefining the fundamental drivers of business performance improvement has led to national recognition as a thought leader in employee engagement. As an equally experienced executive and consultant, his effective articulation of new ways of thinking about management and management systems has led to his forthcoming book, Engage to Win, The Surprising Secret to Extraordinary Employee Engagement. John is managing partner of Portland, Oregon based Mass Ingenuity at www.massingenuity.com. Check out John's book at www.engagetowin.com.Read Full
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